Category Archives: Social Media

Wendy’s Contracts ’90s Boy Band to Market Its Pretzel Bun

shutterstock_193439297Wendy’s, the popular fast food chain and creator of the beloved Frosty, is back at it again. The company recently launched a social media marketing campaign featuring Boyz II Men to promote its pretzel bun sandwiches. To some, this campaign may seem familiar, as Wendy’s launched a similar campaign last year in which pop singer and former 98 Degrees front man Nick Lachey sang tweets from fans about the chain’s pretzel bacon burger. Continue reading →

What Marketers Can Learn From Phish

AlpineAnyone that knows me knows that I am a die-hard Phish fan. For those of you who don’t know the band, you’re probably wondering what genre of music the band plays. Rap? Rock? Alternative? The thing is you can’t really place Phish in a particular genre.  With an arsenal of songs ranging from rock all the way to bluegrass—they even have barbershop quartet-style songs—Phish is a musical jack-of-all-trades.  Continue reading →

Facebook Emotional Experiment Draws Ire from Users: What’s the Marketing Takeaway?

shutterstock_185616656It was so inconspicuous you could have missed it, particularly if you rarely post Facebook status updates or comb your newsfeed. It was such a minor change that even the most diehard users would not have taken notice.

But now the word is out: in early 2012, almost 700,000 users were randomly selected for a Facebook psychological experiment. The premise was simple. Facebook set out to alter the number of positive or negative posts users saw in their newsfeeds to see what effect this change had on the tone of the posts the recipients then wrote in their own status bars. Perhaps as one might expect, researchers found that moods were contagious: those who were inundated with a series of optimistic posts responded by sharing positivity of their own in their statuses while those who were saturated with negativity expressed the same dejection in their own posts.

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The Biggest Social Media Disasters and How to Avoid Them

social mediaCompanies continue to invest time and money in social media as it allows them to engage with consumers and spread brand awareness.  In fact, 93 percent of marketers use social media for business. Despite its popularity, however, some businesses have failed to get it right. Below, we explore the biggest social media disasters to date and ways in which you can avoid a PR disaster: Continue reading →

Marketing ‘Without Walls’: Using Social Media to Engage Customers

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On average, people check their smartphone over 150 times each day. Just think about how often you refresh your email at work or glance at your Twitter feed for the latest news. How can your brand use this to its advantage? Simple: by getting users to advertise for you.

The clothing brand, Without Walls, is a great example of how social media can be used to spread brand awareness and increase consumer engagement. The trendy athletic wear website has launched a social media crusade to get its customers up and active in its clothing. Continue reading →

Your Customers are Listening, Just Not to You

socialSay goodbye to traditional advertising and hello to word-of-mouth marketing.

Today’s consumers no longer reach out to businesses for information. Instead, they consult their peers and networking circle when making a purchasing decision. In fact, 92 percent of all consumers report that a word-of-mouth recommendation is the “leading reason they buy a product or service,” according to Nielsen and Roper Reports.

So how can businesses join in on the chatter and engage consumers? Two words: social media.

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How Taking a Non-Traditional Different Approach to Social Media Reaps Dividends

When you think about a band’s social media presence, you’d probably think about profiles dedicated to promoting its music, merchandise and tour dates. And most of the time that’s true.

But not all of the time. CAKE, who readers might remember thanks to this song, takes a different approach to social media than most bands. On its Facebook page, the politically conscious Californian band often posts all sorts information and commentary on a variety of interesting news topics. The band makes great use of asking questions while generally ending their posts with a call to action. 762px-JohnMccrea
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Lame or Legit: Twitter Adds Photo Tagging

Warning: I might go on a rant during this post.

I’m still deciding whether I should like the fact that Twitter is launching a photo tagging feature or cringe because of it. I have been a Twitter user for less time than other popular social sites, but I am quickly turning into a Twitter-aholic for a few reasons—photo tagging not being one of them.

twitter photo Continue reading →

Celebrating a Decade of Social Media and Preparing for What’s to Come

facebookIn today’s ever-changing consumer and corporate environments, a decade might as well be a lifetime. Flashback 10 years ago, for example, to see just how far we have come.

For starters, Mark Zuckerberg was tucked away in his Harvard dorm room inventing a social network that would fundamentally change the way in which we interact on both a personal and professional level. BBM, thanks to BlackBerry, was sweeping the nation and the terms “iPhone” and “Siri” were not yet a part of our common vernacular. And TV shows like “The Sopranos” and “The Wire” still dominated our TV line-up.

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California Dreamin': State Tourism Board Takes Over YouTube

If you’re like me, then you are probably looking out the window wishing it were 70 degrees. Like the majority of the U.S. population struggling to get through February, I’ve had enough. I’m ready for spring.

Big_Sur_Coast_CaliforniaAnd if you’re like me, you probably can’t just get up and go to California on whim, where it actually is 70 degrees and sunny. But you can check out the state tourism board’s new Dream 365 project, where you can salivate over documentaries depicting people bicycling across the Golden Gate bridge, surfing through tidal waves, playing music on mountainsides and skateboarding on a half pipe in the middle of the ocean. And while you’re at it, if you aren’t already packing your bags, you can learn about a great new content marketing strategy that your business can use to spread brand awareness and get people excited about what you are doing: a YouTube takeover. Continue reading →

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