Trick-or-Treat? Addressing the Scary and Sweet Sides of Social Media

halloween picThe Halloween season is upon us once again and visions of candy corns are dancing in our heads…

But marketers don’t get to trick-or-treat for candy. Instead, we’re collecting and sorting the tricks and treats of the social media realm, also known as consumer feedback—and believe me some of it can be downright frightening.

So how can you appropriately address the influx of both negative and positive feedback which emerge on your Twitter, Facebook, and LinkedIn accounts day-in and day-out? Well, besides throwing salt over your shoulder or avoiding black cats at all costs, try heeding these quick tips.

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Taylor Swift Teaches Us All a Valuable Social Media Lesson

OK, let’s get the elephant in the room out of the way. Yes, this is the second post I have written about Taylor Swift in a little over a month. I promise, while I do find some of her tunes catchy, I am not a super fan—she just keeps making news related to content marketing!

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Without going into too much detail, Swift made news this past week when she reacted to a tweet by hip hop artist Nicki Minaj. The pop singer thought the tweet was aimed at her and quickly fired back a civil, yet pointed rebuttal. The problem, however, was that Swift was not the intended target of the original tweet. After a quick back-and-forth squabble, Swift apologized on Twitter, which seems to have resolved the feud, at least for now.

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Don’t Let Social Trends Scare You: Start Using Them to Your Advantage

shutterstock_285775508As more and more people turn to social networking sites as an all-inclusive location for their news, sports and entertainment, it has become more important than ever for marketers to be constantly plugged in to the trends of social media.

At first glance, the idea of constantly keeping up with the giant wealth of ever-changing information present on social networks seems incredibly daunting, especially for smaller businesses without the aid of a full marketing team. In reality, however, businesses with any size and capability can capitalize on social media trends to spread awareness of their brand.

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How Do I Find My Audience on Social Media?

photo 1 (8)Last week, we finished up our Content Marketing Crash Course, designed to bring marketing awareness to the local community, at our Content Boost office (recaps available here and here!). It was a great day filled with interesting dialogue.

One question that seemed to come up a lot was, “How do I find my audience on social media?” It’s an interesting question and one that doesn’t have a particularly short answer. Continue reading “How Do I Find My Audience on Social Media?”

Good News from Facebook – Your Likes Are About to Decline

Notice a recent drop in the number of likes you have on your Facebook page? There’s a good reason for that. Facebook recently announced its plan to make business Page likes more meaningful. “We’re updating the way Page likes are counted by removing memorialized and voluntarily deactivated accounts from Pages’ like counts,” the social network stated in a blog post. Continue reading “Good News from Facebook – Your Likes Are About to Decline”

Major Brand Thinking Out of the Box on Social Media

Today’s brands are savvy. They’re utilizing social media to handle customer service requests and to connect intimately with customers where they hang out most. But some brands are taking it to the next level, pushing the envelope on what social media can truly accomplish.

marcjacobsFashion icon Marc Jacobs recently finished up his second casting call for a new ad campaign through social media, and the results were impressive. Aspiring models were encouraged to post photos of themselves through Instagram and Twitter, using hashtag #castmemarc to become the new face of Marc by Marc Jacobs. Over 70,000 hopefuls entered during the one week casting period, eager to be part of an ad campaign for one of today’s hottest fashion brands. Eligible participants were narrowed down to the final 50, then 30, and finally nine lucky winners. Marc Jacobs got fresh new faces for their campaign, and nine aspiring models got a chance to build their careers: a win-win. Continue reading “Major Brand Thinking Out of the Box on Social Media”

Jumpstarting Your Brand’s Snapchat Presence with ‘My Story’ Feature

Snapchat, a photo and video sharing application, for business may not seem like the most natural fit at first glance, but hear me out. The company’s “My Story” feature may just change your mind.

The platform, which has a demographic made up of primarily 13 through 17 year olds, is known for its short messages that automatically delete after a certain number of seconds, pre-determined by the user. Think of a text message that automatically deletes five seconds or so after you open it. Kids and young adults have been latching onto the platform to share messages with their friends, and businesses are starting to slowly follow.snapchat_grubhubpromo Continue reading “Jumpstarting Your Brand’s Snapchat Presence with ‘My Story’ Feature”