What We Can Take Away from Facebook’s Oculus Rift Purchase

Right now, all the focus in the marketing world is on mobility, as the number of smartphones in use topped 1.4 billion in 2014. But everyone wants to know: What will come after mobile? This week, Facebook gave a strong indication of what’s coming down the pike next when it announced it acquired the Irvine, Calif.-based company Oculus Rift for $2 billion.

Oculus Rift, which makes an advanced virtual reality headset, is being hailed as the next major solution in the tech industry for its ability to literally transport users directly into a three-dimensionally rendered environment. Instead of staring at a screen, in other words, a user can be completely surrounded by it.

13013107993_9f0de59bcb_oRight now, Oculus Rift is primarily a video game platform. But according to Facebook CEO Mark Zuckerberg, the platform has the potential to do a lot more than entertain. As Zuckerberg explained recently, Oculus Rift will transform the way that people learn, experience entertainment and communicate in the future.

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What’s in a Blog?

shutterstock_101774389It is oftentimes the hardest place to start when it comes to your content marketing strategy, but at the same time, the most important—your blogging platform. From deciding on appropriate blog topics to fine-tuning your tagging strategy to cementing your posting schedule, maintaining a blog can feel a lot like a three ring circus; there are so many moving parts that need be accounted for and, as marketers, we are oftentimes left throwing our hands in the air and with a massive headache.

So what’s in a blog? Before diving into the blogosphere, try to remember these three tips and tricks for each and every entry.

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Can You Handle the 21st Century Customer?

customer serviceSpend just a few minutes with your existing and prospective customers—or just two minutes scanning your Twitter news stream—and one sentiment resounds loud and clear: we are in the Age of the Consumer, one characterized by a customer who is more informed, demanding and expectant than perhaps we have ever seen. Just consider the following statistics aggregated in a great LinkedIn post:

  • For every customer complaint there are 26 other unhappy customers who have remained silent.
  • 96 percent of unhappy customers don’t complain, however 91 percent of those will simply leave and never come back.
  • 70 percent of buying experiences are based on how customers feel they are being treated.

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Are Your Customers as Loyal as You Think?

This might sound odd to say as a writer, but I absolutely love television. While I can certainly spend hours poring through the next great best-seller—particularly when it comes from Jodi Picoult—there is nothing quite like plopping down on the couch after a hellacious work day and enjoying a guilty pleasure on TV.

And when someone messes with this part of my day, simply put… I don’t do well.

Let me paint you a picture of last Wednesday. While many were out celebrating the 3rd of July—apparently that is becoming an even bigger holiday than the 4th of July—I was very much looking forward to catching up on my DVR and explaining to my fiancé why “The Bachelorette” is not, in fact, scripted. Yup; I’m one of those.

blog picBut instead of showing me Desiree’s romantic date with Drew, all I saw was a bright blue screen.  No cable. No DVR. No way to escape. My patience had been pushed, especially since this was the umpteenth time in the past few weeks that our cable box wouldn’t turn on.  So I did what any normal person does on the 3rd of July; I spent my night with my cable provider’s call center.

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Did You Miss us On Yesterday’s Webinar?

Yesterday, TMC CEO Rich Tehrani and I had the pleasure of spending our afternoon with marketing directors, CMOs, social media managers and a group of dedicated content producers for a Content Boost webinar titled “9 out of 10 Companies Leverage Content Marketing. Be in the 10% who do it Right.” If you were able to take the time out of your busy work day to listen in, we sincerely hope it was worth the pause from your normal work flow! And if you missed us yesterday we wanted to give you a quick recap of what we covered.

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Thursday’s webinar pulled back the curtain on the new marketing landscape that is content marketing. We started with the basics, enlightening everyone about what exactly content marketing is—a comprehensive marketing strategy that involves creating and sharing relevant, customized, insightful copy, with the end goal of helping a company bolster brand awareness and drive profitability.

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What Kind of Content Marketer Should You Be?

We all have a pretty set list of qualities we look for in future employees: dependable, inquisitive, passionate, intelligent, professional, charismatic… the list goes on and on.

shutterstock_109630661We sift through resumes, reading between the lines to figure out whether their previous work experience intimates that they are “A” team workers, go-getters, self-starters and team players. We dissect every word of their interview, wondering if they will fit nicely into our work culture, understand the nuances of our company offerings and become an integral member of the team.

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