Tag Archives: customer engagement

How Mobility Helps Marketers Engage More Customers

stock-624712_1280Everything users do on their smartphones and tablets leaves a digital footprint. Savvy marketers are collecting that information to benefit their customers and prospects and, hence, their brands. Such opportunities are expanding exponentially these days as the mobile audience surpasses the desktop audience, now representing 65 percent and 35 percent, respectively, of all digital media time. Continue reading →

Warning: You Are Losing Sight of the Customer

shutterstock_telescopeI had an interesting conversation with a colleague earlier this week while reviewing a story I had written for a client. I was quite pleased with the way the piece came out and was looking forward to getting feedback from my teammate before finalizing it and sending it off. I felt the post had a natural flow and was well-written, so I felt confident that my client would receive it well. Continue reading →

The Going’s Getting Tougher for Content Marketers

It’s almost time to update our recent compilation of content marketing statistics from around the Web—which means I’ve been busy scanning the most recent reports looking for new and relevant information to include in our autumn edition.

shutterstock_225090238It was while I was browsing through the Content Marketing Institute’s (CMI) fifth annual Benchmark Report that I noticed something interesting. Despite the fact that content marketing is well past its nascent stage, content marketers are still getting caught up with the same challenges year-over-year, which is cause for concern.

Consider the fact that in 2013, CMI reported that 52 percent of marketers were struggling to produce the kind of content that engages. This number dipped to 47 percent last year, which was an improvement. But this year, it increased to 54 percent. The same can be said for overcoming the challenge of producing a variety of content, which dropped last year, but is now more of an issue than it was in 2013, as 42 percent of marketers are struggling in this regard.

By and large, the most startling statistic is the fact that last year, only 33 percent of marketers reported that measuring content effectiveness was a top challenge. But according to the 2015 report, this is now a problem for 49 percent of marketers.

It’s worth it to stop and ask whether your organization is actually improving annually, or if it’s merely dragging its feet. If your organization is experiencing the same issues year after year, it’s okay to ask for help. Continue reading →

B2C Companies: Respect Your Customers’ Social Space!

Stop and think about the more personal reasons you log onto Facebook. Maybe you want to see what your aunt is up to in California. Or perhaps you want to check in with a group of friends that you haven’t seen in a long time. You log in because you want to connect with those around you that you care about.

1196px-Not_facebook_not_like_thumbs_downAs a marketer entrenched in social media campaigns, it can be easy to forget that Facebook is still a social networking site. So any social media marketing you do should always be carefully orchestrated.  Consider the results from Gallup’s “2014 State of the American Consumer” report, which shows that 94 percent of consumers log onto social media to connect with friends and family. Just 29 percent log on to follow trends or find product reviews and information. Continue reading →

Are You Boring Your Readers to Death? Here are Five Ways to Revitalize Your Content

Is your company blog a snoozefest? Are you boring readers to death with lame headlines, a lack of exciting visuals, and ideas or concepts that they’ve already read a dozen times before? I get it; making something like ROI and business analytics “sexy” isn’t easy. But don’t get discouraged, there’s a little Jerry Seinfeld in all of us.

Continue reading →

Top Five Reasons to Fall in Love with Content Marketing

cupidIt’s that time of year again when couples shower each other with sweets and gifts while singles hide in their beds with a pint of Ben and Jerry’s and a Dominos pizza.  You guessed it:  Valentine’s Day.

Instead of cursing February 14th, we at Content Boost decided to embrace Cupid’s romantic holiday and share with you a roundup of the top five reasons to fall in love with content marketing. So without further adieu, let’s get started. Continue reading →

How to Use Social Media Contests to Generate Leads

social-trophies1Let’s face it; there’s nothing exciting about lead generation. In fact, it can be extremely frustrating. You spend days crafting a compelling eNewsletter and months creating a killer company blog, but the number of leads coming in aren’t what you expected. If this sounds familiar, then maybe it’s time to think outside box and liven up your lead generation strategy.  Continue reading →