Whether you work for a large firm with an international customer base, an enterprise with multiple clients or a smaller company operating with a stricter budget, one thing remains true: the business of managing social media can easily get hairy. So, for every content marketer in the world, there should be a handy tool by his or her side. Continue reading “Top Three Social Tools Every Content Marketer Should Consider”
Kitchen Nightmares Restaurant’s Colossal Meltdown – How NOT to Do Social
Everything you shouldn’t do when executing your social media strategy can be exemplified in one not-so-pretty package: Amy’s Baking Company.
In case you missed it, Amy’s Baking Company made quite the impression on viewers when the restaurant appeared on Gordon Ramsay’s reality TV show Kitchen Nightmares. The husband- wife duo, Samy and Amy tell Ramsay—no more than five minutes after arriving—that “There are a lot of online bullies and haters and bloggers. We stand up to them and I think we are the only ones that ever have as restaurant owners. They come and try to attack us and say horrible things that are not true because they are used to eating processed wood chips.” A baffled Ramsey later learns there is much more to the story. This was the first restaurant he has given up on before the “rehabilitation” phase which includes suggestions on how to improve the restaurant’s food, wait staff and bottom line.
Continue reading “Kitchen Nightmares Restaurant’s Colossal Meltdown – How NOT to Do Social”