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‘Leaning In’ With Your Marketing Pursuits

contentmarketingI’ll admit… I am often late to crazes. It’s not that I don’t notice that something is taking off—be it Fitbits, smartphones or social media—it’s just that I suppose I like to come around to an idea on my own time, and not just because someone tells me I should be tapping into the latest fad.

I remember when I first heard of Sheryl Sandberg’s book “Lean In” two years ago. It sounded like something I would love. After all, as a woman in management, I understood that Sheryl was addressing managers like me and encouraging me to use my leadership position to help other women achieve their own ambitions. But again, I am slow to crazes.

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Calling All Marketers: It’s Time to Pay it Forward

shutterstock_242545840I remember the first time I heard the phrase “pay it forward.” I went to see that 2000 Haley Joel Osment film “Pay it Forward” and sat captivated as I watched seventh grader Trevor McKinney set out to change the world for the better. It got me thinking of the sheer magnitude of change we could leave behind if each of us paid it forward just once.

I was amazingly reminded of the concept last week on my drive to Rhode Island to visit a Content Boost client. About 20 minutes into the ride up north, I noticed I was out of wiper fluid. Now I am pretty responsible/adept when it comes to my car. But I must confess I have never filled up the washer fluid before.

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Content Marketing: Teach, Don’t Preach

I get asked the question all the time, even by my wife and parents: What is content marketing? If you’re hearing the term for the first time, the best place to start is a basic definition: Content marketing is a marketing strategy centered on creating and distributing valuable, relevant content designed to attract and acquire consumers. But to understand this hot term further, it’s critical to understand how content marketing differs from traditional marketing in the way it actually attracts and acquires those customers. Continue reading “Content Marketing: Teach, Don’t Preach”

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Hidden Tricks Industry-Leading Content Marketers Keep Close to the Vest

shutterstock_131728910We’ve all been in the company of that individual—you know, the marketer who seems to be able to come up with witty slogans, awe-inspiring website copy and evocative white paper concepts on the fly. That individual who never seems scared or intimidated by behemoth marketing tasks.

He or she seems like a marketing superhero—even a magician—and, in truth, makes you feel wholly inadequate when it comes to your own marketing prowess.

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What’s in a Blog?

shutterstock_101774389It is oftentimes the hardest place to start when it comes to your content marketing strategy, but at the same time, the most important—your blogging platform. From deciding on appropriate blog topics to fine-tuning your tagging strategy to cementing your posting schedule, maintaining a blog can feel a lot like a three ring circus; there are so many moving parts that need be accounted for and, as marketers, we are oftentimes left throwing our hands in the air and with a massive headache.

So what’s in a blog? Before diving into the blogosphere, try to remember these three tips and tricks for each and every entry.

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Can You Handle the 21st Century Customer?

customer serviceSpend just a few minutes with your existing and prospective customers—or just two minutes scanning your Twitter news stream—and one sentiment resounds loud and clear: we are in the Age of the Consumer, one characterized by a customer who is more informed, demanding and expectant than perhaps we have ever seen. Just consider the following statistics aggregated in a great LinkedIn post:

  • For every customer complaint there are 26 other unhappy customers who have remained silent.
  • 96 percent of unhappy customers don’t complain, however 91 percent of those will simply leave and never come back.
  • 70 percent of buying experiences are based on how customers feel they are being treated.

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