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Saying Goodbye to My All-Time Favorite Branding

This week, the best golfers in the world take aim at Pinehurst No. 2 in North Carolina for the 114th U.S. Open. The event features a lot of juicy storylines, from Tiger Woods’ absence to the recent redesign of the hallowed venue.

One storyline has fallen largely through the cracks, however, with the notable exception of my golf buddy Alex Myers at Golf Digest. With the tournament telecast switching from NBC to FOX next year, what I consider to be the greatest theme music ever written will no longer be part of the broadcast.

And that is a bummer.

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The Beauty of Content Marketing? Everybody has a Story to Tell

Before I entered the wonderful world of content marketing, I worked for Golf Digest Magazine, perhaps the most prestigious golf publication in the world. As a golf-lover, it was a job I enjoyed thoroughly and it was a job that was also highly educational.

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Perhaps the most surprising and significant lesson I learned during that time was how important it is for amateur players to play with equipment custom fitted to their swing specifications. Many weekend hackers mistakenly believe that custom clubs are only beneficial for professionals when, in fact, nothing could be further from the truth.

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Customer Service: It’s all About the Little Things

If you follow the news at all, you are probably well aware by now of the massive data breach that sent retail giant Target spiraling into a public relations crisis from which it has yet to emerge. As you may also know, the company has taken almost as much flak for the difficulty shoppers had reaching customer service—and the treatment they received from call center agents once they did—as it did for the intrusion itself.

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Here at Content Boost, we write often about the importance of  customer service, the impact it has on consumers and a brands image. In thinking about and discussing Target’s predicament over  the past few days, I thought a lot about how companies distinguish  themselves as customer service leaders. As they often do, my  thoughts turned to golf.

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